 We're a family-run online fine jewelry and faux jewelry business based in Pittsburgh, PA, and fast becoming a very popular low-priced, retail jewelry shopping site! The .925 sterling silver, gemstone, designer inspired and fashion jewelry pieces that you see for sale on our website are normally in stock and shipped within hours of your purchase! Upon request, we'll prepare your purchase for gift giving by wrapping it in quality gift wrap and gorgeous ribbon. This service is absolutely free when the gift wrap option is selected at checkout. This is a free service to our paying customers that other sites charge a minimum $2.49 for at checkout! If you have questions about our site or making a purchase, you can have them answered by using our "Chat with us live!" feature. Simply click on the banner located at the top left of every page and enter your message. You can also call us at 1-917-720-3895. We're not always able to take your call immediately, but we'd love to hear from you, so please include your question and we'll be happy to get back to you as soon as we can. Normally, we'll respond to your emails faster and more thoroughly than inquiries by phone. Corina and Lou TheDazzleDames.com not only wants you to be a dazzled guest but a satisfied customer. Our objective is your satisfaction with the jewelry that you ordered, so when filling your order, we make sure that the merchandise we prepare for shipment matches your order exactly. If you're not satisfied, please read our return policy below. Our return policy and procedure : For a refund or exchange, notify us by email and follow the simple return procedures described on this web page. Items returned without notifying us by email and without a return authorization email from us, will be returned to you and not processed for a refund or exchange. Restocking fees may apply when items are returned for a refund. No restocking fees are charged for exchange of equally priced items. Any item for return or exchange must be in its original packaging or gift box, and must not have been worn or have the appearance of being worn and tags must still be attached. Items that have been used, damaged, broken or altered (including odors of perfume and smoke) or items with tags that have been removed and re-attached will not be accepted for exchange or refund and will be returned to you. Returned items must be shipped in a protective package and with sufficient packing and filler materials within the shipping container to keep the item(s) from moving within the container and being damaged. Poorly packaged returns containing loose and "rattling" items will be returned to you. Return shipping will apply. For a refund : If you would like a refund, e-mail us within 30 calendar days of the original shipping date of your order requesting a return authorization for a refund. Be sure to include a reason for the return, as well as a mention of any defective or broken item(s) you noticed upon receiving your package. Soon after, you'll be sent a return authorization email. The item for refund must be returned to us within 30 days from your original order’s shipping (postmark) date. From the time we receive your returned package, up to 15 business days are required to process a refund and to post a credit to the original method of payment. It may take two billing cycles to see a credit posted to the original payment method used. For an exchange : You can also request an exchange within 30 days of your original order's shipping (postmark) date. The return period of any item for return or exchange will not be altered or tolled by any intervening exchanges and reshipping during the period. The item must be sent back to us no later than 30 days from the original order's shipping (or postmark) date. With your return for exchange, please include the invoice and write the CODE number of the new item you would like us to send as the exchange item. Ship any package to us insured and pre-paid via US Mail, UPS or Fedex. Be sure to save your shipping documents until you receive your refund or replacement item. If your package is uninsured and you lack the necessary documents we will not be able to issue a refund for items lost in transit. Exchange fees : If we sent you the wrong item in your initial purchase and you would like to exchange that item, you will not be charged an exchange fee. Otherwise, there is a $3.99 exchange fee per item to cover shipping and other costs associated with this service. Notice on orders with "Free Shipping" "Free Gift Wrapping" or a special or promotional discount: If you received free shipping with your purchase and the value of your return drops your total below the free shipping amount (currently $29.99) you will be refunded the purchase price minus the shipping and handling charges of $5.99. Upon request, we'll prepare your purchase for gift giving by wrapping it in quality gift wrap and gorgeous ribbon. This service is absolutely free when the gift wrap option is selected at checkout. This is a free service to our paying customers that other sites charge for at checkout! Gift wrapping charges may be applied when items are returned for a refund. If your purchase entitled you to a free gift based on the total value of your order, and your returns drop the total value of your order below the free gift amount, we ask that you return the gift. If you would like to keep the gift, you will be charged the normal selling price stated on our website. "Final Clearance" items cannot be returned for refund or exchange. Please note: on occasions when we deem our return policy is being manipulated or abused in any way, we reserve the right to deny the privileges of our return policy. Promotional and sale prices are valid on transactions completed online only. This is due to the additional time required in manual processing of credit card transactions and money orders or checks mailed to us. Items purchased by check or money order will be shipped immediately after the funds have cleared. If you order an item and then, upon delivery, refuse the order, you will be charged for all shipping and processing charges as well as re-stocking fees. To return items: Repack them in protective packaging as described above and send to: The Dazzle Dames 1237 Cochran Road Mount Lebanon, PA 15243 If any of the above policy is unclear please send us an email with your questions and we will respond as soon as possible. We reserve the right to change and/or update the policy, procedures and information on this website at anytime as deemed necessary and without notice to anyone. For more information email us at: info@thedazzledames.com IMPORTANT: The address you enter while ordering is used to ship your purchase to you. We are not responsible for lost or undelivered orders that are sent to incorrect or incomplete addresses. Click here to validate your US address. Domestic USA shipping rates:
Shipping to Canada: $25 International Shipping to the following countries:
To check the status of an order, for customer service or general information, call: 1-917-720-3895. If we're unable to answer, please leave a message and we'll get back to you the same business day. Or send an email with your questions and comments to: info @ thedazzledames . com (Please enter our email address without the spaces) Business hours: M-F, 9am - 5pm (Eastern US time)
When Do We Ship Your Purchases?
Questions and comments? TheDazzleDames.com does not sell jewelry manufactured and/or licensed by any famous designers mentioned on this website. The Dazzle Dames.com is a retailer of high quality fine jewelry and faux jewelry. Even though many of the products sold on our site may appear similar to those sold by famous designers, they are not made by any famous designer. We sell affordable jewelry pieces which resemble popular designs of jewelry found in high-end, branded retail establishments located around the world. Our jewelry pieces are similar to products sold by famous designers and manufacturers in design and appearance. The items we sell do NOT come stamped with the designer's logo nor do they come delivered in a logo box. TheDazzleDames.com may, from time to time stock and advertise a product that appears to be a copy of a protected work. We obviously respect the intellectual property rights of third parties, therefore it is TheDazzleDames.com policy to suspend the sale of any item claimed to be infringing on these rights, provided the third party owner offers reasonable substantiation of such claim so as to permit our staff and legal counsel to conduct an investigation. Consequently, TheDazzleDames.com will promptly stop selling an item that infringes the intellectual property rights of a third party. Unless specifically stated, when and if we show pictures of celebrities wearing jewelry on our web site, we do not claim that the jewelry worn by those celebrities is TheDazzleDames.com jewelry, nor do we claim that the jewelry they are wearing is exactly the same as the jewelry we sell at TheDazzleDames.com, or that the celebrities are endorsing TheDazzleDames.com. These pictures are simply showing that these well-known and fashionable people are wearing jewelry similar to jewelry available online at our store, TheDazzleDames.com. Designer names, brand names and other jewelry pieces you may see on TheDazzleDames.com:925 sterling silver jewelry, Italian silver chain, Italian silver earrings, Italian silver rings, 18K gold plated jewelry, silver gemstones rings, popular fashion jewelry, seasonal fashion jewelry, Cubic Zirconia CZ earrings, rhinestone bracelets, rhinestone necklaces, eternity rings, gemstone silver rings, amethyst silver rings, garnet silver rings, brass fashion rings, pearl silver rings, topaz silver rings, onyx silver rings, lapis silver rings, carnelian silver rings, citrine silver rings, Cubic Zirconia silver rings, Rhodium plated rings, Victorian style silver jewelry, Freshwater pearl earrings, freshwater pearl bracelets, freshwater pearl necklaces, Hematite necklaces, Silver wedding rings, Silver engagement rings, silver bridal jewelry gifts, Silver pendants and necklaces, Silver cross pendants, Murano Millefiori glass cross pendants, designer inspired pendants, rhinestone cross earrings, rhinestone cross pendants, Konstantino inspired rings, Konstantino inspired cross ring, Steven Lagos inspired rings, John Hardy inspired rings, Designer inspired bangle bracelets, Silver Inspired earrings, Konstantino inspired jewelry, Konstantino inspired earrings, Konstantino inspired bracelets, Konstantino inspired pendants, Steven Lagos inspired jewelry, Steven Lagos inspired earrings, Steven Lagos inspired pendants, Steven Lagos inspired bracelets, designer inspired pendants, John Hardy inspired earrings, John Hardy inspired bracelets, cheap fashion bracelets, Lucite bangles, Lucite bangles, colorful Lucite necklaces, John Hardy inspired pendants, Colorful CZ rings, Colorful CZ pendants, Colorful CZ earrings, Colorful CZ necklaces, Gemstone pendants, Amber pendants, Amber earrings, Amber rings, Amber bracelets, Gemstone cross pendants, Cross pendants, Amethyst pendants, Turquoise pendants, Coral pendants, Coral earrings, Citrine earrings, Carnelian earrings, Lapis earrings, Lapis necklaces, Lapis pendants, Canary yellow cz rings, Canary yellow cz earrings, Canary yellow cz pendants, Pink cz rings, Silver Wedding ring sets, Quartz bracelets, Quartz Stretch bracelets, Fashion stretch bracelets, fashion bangles, Designer inspired stretch bracelets, Bulgari inspired stretch bracelets, Murano glass bracelets, Murano glass necklaces, Murano glass earrings, Gemstone earrings, Gemstone bracelets, Pink gemstone earrings, Pink rose quartz jewelry, Pink rose quartz ring, Pink rose quartz bracelet, Swarovski crystal bracelets, Swarovski crystal earrings, Swarovski crystal necklace, Swarovski crystal rings, Swarovski crystal pendant, and much more! 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